General Terms and Conditions

General Terms and Customer Information

I. General Terms

§ 1 Basic Provisions
(1) The following terms and conditions apply to all contracts that you conclude with us as the provider (Celora) via the website https://celoracosmetics.com. Unless otherwise agreed, the application of any terms and conditions used by you is expressly rejected.

(2) A consumer within the meaning of these provisions is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a legally competent partnership that acts in the exercise of its independent professional or commercial activity when entering into a legal transaction.

(3) Celora acts as an intermediary in the sale of products. We work with external partners and suppliers for order fulfillment. The products are shipped directly from these partners; we do not maintain a physical inventory.

§ 2 Conclusion of the Contract
(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we make you a binding offer to conclude a contract under the conditions described in the item description.

(3) The contract is concluded via the online shopping cart as follows: The goods intended for purchase are placed in the "shopping cart." You can make changes at any time by accessing the shopping cart via the corresponding button in the navigation bar. After opening the "Checkout" page and entering your personal details, payment, and shipping conditions, all order details will be displayed on the order overview page. If you use a direct payment system (such as PayPal) as a payment method, you will first be redirected to the provider's website of the direct payment system. You will then be redirected back to our webshop, where you can finalize your order. By submitting the order via the "buy" button, you declare the legal acceptance of the offer.

(4) Order processing and the transmission of all necessary information take place via e-mail. Please ensure that you have provided a correct e-mail address and that you can receive our e-mails.

§ 3 Payment Methods
(1) Payment by invoice via Klarna Germany. In cooperation with Klarna, we offer payment by invoice. The payment term is 14 days from the invoice date. The invoice is sent by e-mail upon shipment of the goods or together with the goods. Payment is made to Klarna.

§ 4 Right of Retention and Retention of Title
(1) You may only exercise your right of retention insofar as it concerns claims arising from the same contractual relationship.

(2) The goods remain the property of the respective supplier until the full purchase price has been paid.

§ 5 Customer Information
Identity of the Seller

Celora
E-mail: info@celoracosmetics.com

Note: No return address. Products are shipped directly by external partners. Celora acts as an intermediary and is not the owner of the offered products. Delivery and order fulfillment are carried out by external suppliers with whom we cooperate.

Dispute Resolution: The European Commission provides a platform for extrajudicial online dispute resolution, available at https://ec.europa.eu/odr. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

§ 6 Warranty
(1) The statutory rights of liability for defects apply.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, visible defects, and transport damage. If you do not do this, it has no effect on your statutory warranty claims.

§ 7 Choice of Law
(1) Dutch law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence is not withdrawn.

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) are expressly not applicable.